Contact Us
We’re Here to Support You
At PINCO, we’re committed to delivering a secure, smooth, and enjoyable experience. Whether you have a question, need technical help, want to report an issue, or just share feedback — our team is ready to assist you 24/7.
When to Reach Out
You can contact us at any time for help with the following:
- Account login or registration issues
- Technical problems or performance concerns
- Download and installation guidance
- Bonus, promotion, or reward clarifications
- Responsible gaming support
- General feedback or suggestions
How to Contact Us
We offer several ways to reach our support team. You can contact us through:
- Live Chat – Get real-time support directly on the website
- Support Ticket System – Submit a request via the secure form
- Help Center – Browse our FAQ section for fast answers
All messages are handled confidentially and professionally. We aim to resolve your request in a timely and thorough manner.
Email Support
You can also contact our team via email. We’ve created separate inboxes for faster responses based on your request type:
- General Questions: [email protected]
- Partner Programs: [email protected]
Feedback Through Our Site
We value your feedback and suggestions. Use our feedback form to report issues, make suggestions, or ask questions. Please provide as much detail as possible so we can respond quickly and effectively.
Response Times
We strive to reply as quickly as possible. Response times may vary depending on the complexity of your request, but our agents are trained to provide efficient and helpful support every time.
Licensing & Accreditation
PINCO operates under strict international gaming standards. We are proud to share the following credentials:
- Licensed by the Curacao Gaming Commission for fair and secure operation
- Operating under license number 8048/JAZ2017-0003
- Certified by eCOGRA, an independent organization ensuring safe and responsible gaming
We are committed to full transparency, compliance, and providing a trustworthy experience for all our players.
Need Help Now?
Click on the chat icon to speak with our support team instantly — we’re always just one message away.